History
Our History
Since 1952, when Midstate Communications was incorporated as a telephone membership cooperative, we have proudly serviced the communication needs of central South Dakota with state-of-the-art telecommunications technology and services. Headquartered in Kimball, SD, Midstate currently services nearly 5000 access lines in eleven (11) exchanges throughout central South Dakota.
On October 30, 1952 the Articles of Incorporation for Midstate Telephone Company were drafted and signed. Over the next couple of years acquisitions were made to include Kimball, White Lake and Stickney Exchanges in 1955; the Gann Valley, Pukwana and New Holland Exchanges in 1956; the Delmont Exchange in 1957; the Fort Thompson Exchange in 1959; and the Platte and Geddes Exchanges in 1998 which form the modern day Midstate Communications Cooperative.
During the almost half-century of service provided by Midstate Communications many things have changed, personnel, technology and customers. Through all this change Midstate Communications has always maintained a simple business philosophy: "Delivering the best technology, customer experience and value to our members."
Our Vision and Values
Mission
Delivering the best technology, customer experience and value to our members.
Vision
Changing, innovating, and growing technology resources to always be your best connection.
Brand Promise
Real people, delivering the highest quality service, customized to meet the evolving needs of each and every customer/owner, today, and for the future.
Tag Line
Midstate Communications – Your best connection.
Values
- Innovation, strong business practices, customer focus, and commitment to our communities served will be our motto in all work we do;
- We will strive for the highest quality service delivered by skilled, knowledgeable people who know and care for the needs of each customer;
- Integrity, respect, positive, and friendly service will guide each customer encounter;
- Every decision will be guided by our commitment to people who call our service area home.
