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Support

Contact Information:

Kimball Office Chamberlain Office
Midstate Communications, Inc. Midstate Telecom
120 E. 1st St 107 S. Main St.
PO Box 48 Chamberlain, SD 57325
Kimball, SD 57355-0048 (605) 234-8000
(605) 778-6221  

 

  PHONE HOURS
Kimball Customer Service / Main Office (605) 778-6221 8:30am-5pm
Chamberlain Office / Customer Service (605) 234-8000 9am-12:30pm, 1:30pm - 4:30pm
Internet Service Information (605) 778-8028 8:30am - 5pm
Internet Technical Support 1 (888) 352-1159 24x7
Repair Service (non-emergency) (605) 778-6906 8:30am - 5pm
Repair Service (after hours emergency) 1 (800) 778-3373 5pm-8am daily, + Wknds & Holidays
Main Office Toll-free Number 1 (888) 214-1431 8:30am - 5:00pm
Help Desk E-Mail internet@midstatesd.net  
FAX (605) 778-8080 (Kimball) (605) 234-8080 (Chamberlain)

Troubleshooting and General Information

E-Mail and Internet Digital Cable TV Telephone Computer
E-Mail Setup Digital Cable TV FAQ links coming soon Vista Troubleshooting
Change Your E-Mail Password Programming Instructions for UR4U-MDVR2 Remote (pdf)    
Check Your Dial-Up Hours Programming Instructions for Motorola DCR800 Remote (pdf)    
Local Phone Numbers for Dial-Up Users iGuide Remote information (pdf)    
Help Desk Web Chat iGuide Reference Manual (pdf)    
Website Listings / Informative Links iGuide Quick Reference (pdf)    
PC Tools Spyware Doctor with Antivirus      
DNS Server IP Information      
Web Hosting Login Information      
Internet Bandwidth Speed Test      
Norton Removal Tool Information      
McAfee Removal Tool Information      
Remote Technical Support      

 

 

 

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120 E. First, P.O. Box 48, Kimball, SD 57355 • (605) 778-6221 • Fax: (605) 778-8080 • Email
All contents Copyright © 1997-2002 Midstate Comm.

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